Nikie Piper

PRIVACY POLICY

YOUR PRIVACY - Last updated October 2021

 

At both Nikiepiper.com and TheArtandSoulofJournaling.com, we are committed to maintaining your trust and confidence when visiting our Websites, using our products, services and being subscribed to our mailing list/s.

 

In this Privacy Policy, you will find detailed information on when and why your personal information is collected, how it is used and how your personal data is secured.

 

We are committed to protecting your privacy as a customer and an online visitor to our Websites. The information collected about you is used to maximize the services that are provided to you. Please read the privacy policy below carefully.

 

This Privacy Notice sets out the details of how Nikie Piper and The Art and Soul of Journaling (“we”, “us”, “our”) as data controller, collects and processes your personal data obtained directly from you, or through the Websites located at www.nikiepiper.com and www.theartandsoulofjournaling.com or other online platforms and social media channels which, for the purposes of this privacy notice, shall be collectively referred to as ("the Websites").

 

For the purposes of this Privacy Notice, personal data shall mean any information that can be used to identify an individual whether directly or indirectly (“Personal Data”).

 

Please read through the content of this Privacy Notice carefully and ensure that you understand it. If you do not understand the content of this Privacy Notice or do not accept or agree with it then you must stop using the Websites and/ or accessing our other online platforms, social media groups and any other associated groups or pages immediately. If you have already provided your any Personal Data, then you must contact us immediately.

 

In the course of your visits to our Websites or in the use of our products and services, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).

 

By accessing the Websites and providing your Personal Data you are warranting that you are over 18 years of age. These Websites are directed to individuals who are at least 18 years of age. The Websites are not intended to be used by anyone under the age of 18 and we do not collect any Personal Data or information from anyone under 18 years of age in compliance.

 

If you have any questions about this Privacy Notice or require more information concerning the privacy and data protection practices, please contact us at awesome[at]nikiepiper.com

 

This Privacy Policy shows you how www.nikiepiper.com and www.theartandsoulofjournaling.com is committed to data protection and the rights of clients and business contacts (“data subjects”) in respect of their personal data under EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

 

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

 

COOKIES

Our Websites use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our websites. This includes information about pages viewed, products purchased and the customer journey around our Websites. You can accept or refuse the use of cookies when using the Website.

 

HOW WE USE YOUR DATA

Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website/s experience.

 

Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing (link at the bottom of every email) or emailing us and your request will be actioned immediately.

 

Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our Websites, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.

 

Any information you choose to make publicly available, such as blog comments and testimonials on our Websites, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other Websites or if others have copied or saved the information.

 

Whenever we process your Personal Data we do so on the basis of a lawful condition this will either be because you have given your consent for us to process your Personal Data, where we are under a contractual or legal obligation, or where it is in our legitimate interests to do so.

 

We do not carry out automated decision making or any type of automated profiling.

 

COOKIES AND PIXELS

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a Websites to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g., name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our Websites.

 

Our Websites use cookies to analyse website/s traffic, provide social media sharing and liking functionality and help us provide a better website/s visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website/s visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on these Websites or other Websites you visit.

 

When someone visits our Websites, we use third party services, Google Analytics (view their Privacy Policy), MailChimp (view their Privacy Policy), Facebook Pixel (view their Privacy Policy) to collect standard internet log information and details of our behaviour patterns to improve your experience of the Websites and to find out the number of visitors to the various parts of the site to enhance the experience of the Websites for you. We also use personal data to create customised Facebook advertising campaigns to show you our latest content and special offers. This information is only processed in a way which does not giveaway identities.

 

STORAGE AND SECURITY OF YOUR INFORMATION

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.

 

To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than The United Kingdom. If your Personal Data is transferred and processed outside The United Kingdom, it will only be transferred to countries that have adequate privacy protections.

 

We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

 

In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.

 

MAILING LIST

As part of the registration process for our free downloads and free challenges, we collect personal information such as, Name and Email Address which you consent to giving when subscribing. You enter your name and email address to download your free download, receive future advice from me, updates and special offers. You can unsubscribe at any time.

 

We do not rent or trade email lists with other organisations and businesses.

We do not and will not sell or deal in Personal Data or any customer information.

 

We use third-party providers, Mailchimp and Shopify ShopSync, to deliver our newsletters and product sales and updates. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

 

For more information, please see Mailchimp’s Privacy Policy and Shop Sync for Shopify Privacy Policy. The ShopSync application synchronizes information between Shopify and Mailchimp. The synchronization process requires transfer of information over a secure connection to servers hosted by Amazon Web Services in the United States. During the transfer the information remains encrypted. Your information is not stored or retained by ShopSync after the synchronization takes place.

 

PAYMENT PROVIDERS

We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy notice. The payment processors we work with adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

 

The payment processors we work with are:

Stripe – Please see their Privacy Policy

PayPal - Please see their Privacy Policy

 

ACCESS TO YOUR PERSONAL INFORMATION

Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks, and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.

 

You are entitled to view, amend, or delete the personal information that we hold. Email your request to awesome[at]nikiepiper.com

 

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails

 

BUSINESS TRANSFERS

We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy. In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that we or substantially all of our assets are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your personal information can continue to be used as set forth in this privacy policy.

 

LINKS TO OTHER WEBSITES

These Websites may contain links to other Websites. These links are meant for your convenience only. Links to third party Websites do not constitute sponsorship or endorsement or approval of these Websites. Please be aware that we are not responsible for the privacy practices of such other Websites. We encourage our users to be aware, when they leave our Website/s, to read the privacy statements of each and every Website that collects personally identifiable information. This privacy policy applies solely to information collected by these Websites.

 

CHANGE IN PRIVACY POLICY

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on these Websites. Please return periodically to review our Privacy Policy.

 

OUR COMPLIANCE

We comply with the GDPR protection directives set out by the UK regarding the collection, use and retention of Personal Data from the UK. All Personal Data stored on our platform is treated as confidential. It is stored securely and is only accessed by authorized personnel. Our collection is limited in relation to what is necessary, for the purpose for which the Personal Data is processed and kept only for so long as is necessary for the purpose for which the Personal Data was collected. We implement and maintain appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing or use, and against accidental loss, destruction, damage, theft or disclosure. We ensure the encryption and pseudonymisation of Personal Data and we have adequate cyber security measures in place.

 

Over and above all of the legal speak, we want you to know that at nikiepiper.com and theartandsoulofjournaling.com we fully respect and honour your privacy no matter where in the world you live.